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Information Systems Support Specialist (SURFMEPP) job in Portsmouth at Imagine One Technology

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Information Systems Support Specialist (SURFMEPP) at Imagine One Technology

Information Systems Support Specialist (SURFMEPP)

Imagine One Technology Portsmouth, VA Full Time
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Job Title:            Information Systems Support Specialist

Job Code:          12460829

Job Location:    Portsmouth, Virginia

Imagine One is now hiring an Information Systems Support Specialist.  This position supports the US Navy at the Surface Maintenance Engineering Planning Program (SURFMEPP), an activity located at Norfolk Naval Shipyard in Portsmouth, Virginia. 
The successful candidate will be part of an IT workforce that supports about 300 geographically dispersed government and contract employees.

Typical work requirements include:
  • Provide on-site hardware and software support to the activity workforce
    • Set up user accounts for government and contract employees.
    • Assist activity users with routine account access problems.
    • Assist activity users with problems related to deployment of new workstation hardware and software.
  • Support hardware and software upgrades.
  • Serve as the activity Point of Contact for Navy Marine Corps Internet (NMCI) matters including workstation move/add/change requests.
  • Provide limited system administration support.
  • Assist with responses to IT data calls.
  • Assist with systems application testing, quality assurance, and user guide development.
  • Maintain accuracy of activity databases (Excel and Access).
  • Maintain inventory of peripheral equipment at all activity work sites.
  • Perform routine user maintenance on locally managed/owned assets (i.e. printers).

Experience Requirements:
  • Minimum five years’ system administration and computer support experience.

Educational Requirements: 
  • Associate’s Degree or higher in Computer Science or Management Information Systems, or equivalent military or commercial work experience. 

Security Requirements:  
  • US citizenship
  • Secret clearance  

Imagine One offers a full package of benefits and competitive salary, excellent group medical, vision and dental programs. 401K savings plan; $4K annual tuition reimbursement ($5K if pursuing Master’s degree); employee training, development and education programs; profit sharing; advancement opportunities; and much more! Imagine One is a Woman/Employee-Owned Business! 

ISO 9001:2015, ISO 20000-1:2011, ISO 27001:2013

CMMI Development Level 3
A Woman/Employee-Owned Business

IMAGINE ONE is an Affirmative Action, Equal Opportunity Employer


Recommended Skills

User Accounts
Microsoft Excel
Microsoft Access
Computer Sciences
Management Information Systems
Application Testing
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Job Snapshot

Employee Type



Portsmouth, VA

Job Type

Information Technology


Not Specified

Date Posted


Job ID

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